The “Last Interaction” date field automatically displays the date of the last Interaction for any list item.
Use this feature in a list view or as part of a report.
Configuring
Ensure that a Date and Time Field Column is set up for each List item that you want to automatically display the Last Interaction date.
Apply the field to the Display form only. It is not necessary to have these fields in the New/Edit forms as the user will not be updating them. Be sure to disable the edit link by using the FormLinkExclusions setting. Search for the New and Edit Forms section and the Display Form section, including their sub-sections, for further information.
Use the Setting below to remove the hyperlink from this Display form for any field that doesn’t require editing.
Check for the following Advanced Flex Setting, and add it if it is not present:
Setting Name: LastContactFieldName
Setting Value: Last Interaction (Default)
This Setting allows for a name change from Last Contact to something personalized such as Last Interaction (which is the default).
Note: To disable this automated function you can either remove the field from the list or simply change the name of the field (try adding an “x” to the start of the column name). Then if you decide you want the functionality back just remove the “x”.