Implementation Support
We offer three hours of complimentary implementation support to every client.
Superior support is an essential feature of Flex. We don't just say, "Customer success is more important to us than selling software." We back it up.
We offer three hours of complimentary implementation support to every client.
Attend complimentary training webinars to learn helpful tips and tricks from our Power Users.
Work on your Flex site in one of our custom coaching sessions to maximize ROI.
Take a look at how Flex has been adapted to meet the unique needs of different industries.
If you want to know more about the technical details of Flex - this is where you want to be.
Click through to take a peek at our brand new and constantly expanding library of demo videos.
We continually evaluate this option but at this time rewriting our software to fit the restrictive app model isn’t in line with our focus or our market. However, a hybrid solution is an option.
No, Flex uses SharePoint’s SQL Content database.
Yes, you can create a myriad of custom lists for different business purposes and embed them into Flex’s relationship system.
The full version of Flex is accessible on tablets and laptops but for phones we recommend our mobile application.
Flex has powerful and comprehensive integration functionality for Outlook where, if preferred, users can do the majority of their communication processing.
You can use Flex more or less out of the box if your needs are met by the basic templates we offer. However, most businesses will benefit from configuring their systems to meet their unique needs. Flex was built from the ground up to be efficiently configurable and adaptable.
Flex can be used to build and store custom lists for marketing purposes. It can be used to send small batches of emails but it is not a mass email tool. It can be used for exporting lists for mail merges with Word or uploaded to third party email servers. Results of campaigns can be added into Flex for reporting analysis and ongoing access to activities.
Flex has its own application which enables Excel based data to be imported and connected to other related lists quickly and easily - thereby eliminating the need for reentry of data.
There are a variety of methods that can be deployed for external data sources to be connected to Flex.
No. Most Flex customers have personalized and configured their solutions for their business and they all update with the same package. Updates do not affect field, form, list, workflows or other configuration additions and modifications.
Yes. There are hundreds if not thousands of web parts available for SharePoint. Some are complimentary and some are not. Check with us before purchasing to be sure.
Yes, the SharePoint permission system is the base for Flex. However, we have added additional privileges and item level protection for companies that wish to have more control.
Yes, Flex has a translation module where any language or specific terminology can easily be applied to the application.
Flex can utilize any reporting software that can be used with SharePoint. We provide a complimentary copy of Pivot Point for Flex with each purchase for charting and graphing.
At LookOut Software, we believe that businesses achieve more when they work together. We know that providing consistent, high-quality support is an essential aspect of your success. That’s why we’re always here, ready to lend a helping hand.